FAQ

Is stain and fabric protection services included in upholstery cleaning?
Stains on fabrics are common and inevitable. At Best Carpet Cleaning Melbourne, we have included and fabric protection services in upholstery cleaning to make your investment last longer and prevent damage.

Are your carpet cleaners insured?

Yes! Absolutely! We have recruited skilled, vetted and professional carpet cleaners who are fully insured! You can rest assured with us in this aspect.


What type of fabrics do you treat?

At Best Carpet Cleaning Melbourne, we have trained and certified cleaners who can treat all kinds of fabrics, be it expensive or cheap, light or heavy. From synthetic fabrics, silk, vinyl, wood to leather, we are ready to treat every fabric with care and perfection.


Can you provide upholstery stain removal?

At Best Carpet Cleaning Melbourne, we specialise in providing upholstery stain removal service by applying our unique skill-set, expertise, knowledge and experience. Our strong and green cleaning solutions can do away stains, spills with ease and perfection.


How long will it take for my carpet to dry?

Well, that depends upon the type of fabric, the weather, the season and the room temperature. The normal drying time is between 3 and 4 hours. We highly recommend all our customers to avoid walking on the carpet during these first hours to avoid jeopardising the final look of their carpets.


Are the cleaning products you use safe for my kids and pets?

Yes! Of course! We use non-toxic chemicals for cleaning your carpet or upholstery. In addition, we even use leather protection techniques for your sofa sets.


How can you remove hard stains from my leather sofa?

To remove tough stains spills from your sofa sets, by using the right products according to the nature of the stain. Disclaimer: If the stain has been sitting in your leather sofa for long, it will be harder or less easy to remove it. Therefore, our advice to you is to call us as soon as you have the stain on your couch. The fresher the stain, the easier it will be to remove it. We have same-day upholstery cleaning service.


Can I get a free estimate for sofa cleaning in Melbourne?

Surely! Once you fill up our online booking form by entering the necessary details, our executives will give you a rough estimate that can be best fitted to suit your needs. You can also call them or ask them to call you. It’s very quick and it’s a free quote.


How can you eliminate vomit stains and odour from my carpet?

At Best Carpet Cleaning Melbourne, we are experts in removing all types of stains with ease and perfection. No matter how tough a stain is, we make it go away without any hassle. Our eco-friendly cleaning techniques and cleaning products are neither harmful to you nor your pets. Moreover, our deodorising technique is also amazing!


Do you offer same-day cleaning?

Yes! You can call us and book an appointment with us. We take pride in our expertise to provide exclusive cleaning techniques using microfiber cloths, eco-friendly detergents. Our skilled cleaners know their work inside and out and freshen up your upholstery in no time. Our same-day carpet cleaning is available 7 days a week.